The Guide to What Remote Empoyees Need
In recent years, remote work has been a significant trend. Aside from being driven by advancements in technology, many workers have a changing attitude toward work-life balance.
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Whether we like it or not, remote working is here to stay and will continue to rise in the coming years. Even though many organizations today have remote workers, most of them prefer hybrid working set-ups to keep employees engaged.
With the ability to connect to their workplace from anywhere with an internet connection, many people have chosen to work remotely, either full-time or part-time.
The Company's Challenge
The primary challenge of companies with remote or hybrid employees is keeping their company culture intact. It is not easy to maintain your company culture, especially if remote workers don’t have the right tools and support they need.
Difficulties in Understanding What Remote Employees Need
Asking what remote employees need may look easy, but managers and supervisors often face difficulties in understanding what their remote employees need in order to be successful. This can be due to a lack of face-to-face communication, which can make it difficult to get a sense of an employee's work environment, challenges, and needs.
Lack of Reward and Action
Showing appreciation and taking action is important to all employees, especially remote employees. The thing is, remote employees, don’t have the same face-to-face interactions and feedback experience as their in-office colleagues.
Showing appreciation and taking action can help to address these challenges and create a positive work environment for remote employees. By expressing gratitude and recognizing the contributions of remote employees, organizations can demonstrate that they value and respect the work of their remote team members. This can help to build trust and foster a sense of belonging among remote employees.
Many remote employees feel disconnected from their colleagues, managers, and the company’s culture and values.
Remote workers may be hesitant to speak up about their needs or may not know how to articulate them effectively. This can lead to misunderstandings and miscommunications, which can negatively impact the employee's productivity and job satisfaction.
If employees don’t feel valued or connected to their company, chances are they won’t even bother to share their thoughts.
To address these challenges, leaders should make an effort to regularly communicate with their employees and create an open and supportive work environment. They should also provide employees with the tools and support they need to be successful, such as a reliable computer and internet connection, and should be open to feedback and suggestions from their employees.
Us vs Them
When remote employees feel that they are not part of the team, it can lead to feelings of loneliness and disconnection, which can negatively impact their mental health and well-being. Remote employees may feel isolated compared to in-office employees because of a lack of face-to-face interactions and social connections. Employees who are working in the office have the opportunity to interact with their coworkers on a daily basis, which can create a sense of community and support.
To make remote employees feel connected, managers need to foster a sense of connection and community by having regular virtual meetings and communication. It’s also important to give remote employees the opportunity to interact and built relationships with their coworkers which can be done by creating online communities or having a local co-working space.
Access to the Right Technology
Using the right technology is essential for remote employees to be able to effectively communicate with their colleagues and clients, as well as access the information and resources they need to complete their work. This includes things like a reliable internet connection, a computer or laptop with sufficient processing power and storage, and the necessary software and tools.
Without good technology, remote employees may experience delays or disruptions in their work, which can impact their productivity and effectiveness. Providing remote employees with the necessary technology can help to ensure that they have the tools they need to perform their job duties effectively and efficiently, and can help to create a positive and productive work environment for all team members.
Finding Out What Remote Employees Need
First of all, to know what your remote employees need, you need to ask them and listen to what they are trying to say. According to Oracle, the employers and managers who use “continual listening” to make decisions see an improvement in employee retention, engagement, productivity, and recruitment.
- Make it easy for them to communicate with you
- Encourage open communication
- Go mobile
- Show appreciation for employee feedback
- Listen to employee feedback
Must-Have Features for an Employee Experience Platform (EXP)
We established that you need an internal communication and employee experience platform to effectively communicate the needs of your remote employees, however, if your platform is not powerful enough, there’s a slight chance that it would bring employees together.
- Familiar and Intuitive Interface
- People Directory
- Surveys and Virtual Suggestion Box
Involving employees in decision-making can increase their ownership and commitment to the organization. When employees feel that their ideas are valued and considered, they may be more motivated and engaged in their work.
Article by Maria Gabrielle