Stuck with something in your Google Drive? Below follow the most frequently asked questions about Google Drive.

Google Drive FAQs

What is the Google Drive?

Google Drive is a cloud storage service where you can share, access, and store important folders and files. It also allows real-time collaboration. You can access it using any device. You can also download the Google Drive app on your mobile device for quick access.

What does Google Drive have to offer?

Aside from storing all types of files, you can use Google Drive to conveniently edit documents.

With Google Drive’s office suite, you can easily share documents with other people in your organization. If you’re working remotely, you can collaborate with your colleagues to create and edit documents simultaneously.

Here are the editors that Google Drive offers for free:

  • Docs - create and edit text documents using a browser

  • Sheets - easily create spreadsheets, colorful graphs and charts

  • Slides - choose from hundreds of themes, animations, and videos to create and edit presentations

  • Drawings - seamlessly create charts and diagrams using a wide range of shapes

  • Forms - used to create professional-looking surveys and forms. Uses charts to automatically analyze responses.

  • Sites - create high-quality and engaging sites without having to learn about programming or graphic design

  • Apps Script - used to create custom add-ons for Google Docs, Sheets, and Forms. It can also be used to develop and publish web apps for Google Sites

Is Google Drive free?

Yes. Each user has 15 GB of free storage. Take note that the free storage will also include data on Gmail, Google Photos, and other Google services. If you need more storage, you can upgrade your plan for 2TB up to unlimited storage.

What is the difference between Google Drive on a consumer account and Google Drive on a Workspace account?

A consumer account is free and has 15 GB of free storage on Google Drive. This includes storage for My Drive. Google Photos, Gmail, and Docs.

Whereas, on Google Workspace, Google Drive is paid per user and storage depends on which plan is availed.

What are the plans available for Google Drive?

Do you need more storage? No problem, you can upgrade your storage using a plan that will work for you.

Here are the business plans for Google Drive:

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Can I view files from Google Drive offline?

Yes, you can still view and edit files even if you’re not connected to the internet. You just need to save your files for offline use. Here’s how:

  1. Open your Google Drive.

  2. Open the file (Docs, Sheets, or Slides) you want to access offline.

  3. Click File.

  4. Then select Make Available Offline,

That’s it, you can now access and edit your files offline. To view your offline files, simply go to your Google Drive and open the file.

What type of uptime guarantee does Google have for Google Drive?

Google guarantees that a 99.9% uptime for Google Workspace users of Google Drive.

How is Google Drive different from Google Docs, Slides, and Sheets?

To put it simply, Google Drive is used to store documents, pictures, videos, and other files. It’s a cloud storage solution that comes in handy if you’re working remotely or if you simply want to organize your files in one place. What’s great about Google Drive is that it can open any file format.

In Google Drive, you can create online and offline documents using Google Docs, Slides, and Sheets. Google Docs is used to create word documents. Google Sheets is used to formatting spreadsheets and create charts. While Google Slides allows users to create visual shows and presentations.

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What does sync mean in Google Drive?

Enabling Google sync means you’re allowing Google to synchronise your mail, contacts, calendars, and photos on your device. All your data will automatically be saved on the cloud and can be accessed anywhere in the world using any device.

This is a helpful feature because this means you will never lose your photos in case your mobile device is stolen or becomes broken.

What makes Google Drive different from its competitors?

The main competitors of Google Drive are OneDrive, Dropbox, and Box. While these cloud storage services are similar, Google Drive offers more services.

When it comes to free storage, here is a table of comparison

Can I access my files using a mobile device?

Yes! Simply download the Google Drive app on Google Play Store or Apple AppStore for free.

Will my files automatically sync to my phone?

By default, Google Drive does not sync your files automatically to your mobile device. You can enable Google sync or choose specific files that you would want to sync.

How to know how much storage has been used by my organization?

As an administrator, you can see and review report trends by your organization. These reports use graphs and charts to display all information for all users in your organization.

  1. Sign in to your Google Admin account.

  2. Once you’re on the Admin home page, click Reports.

  3. Go to Accounts report > Tidal storage used

Are “Shared With Me” files Included in my storage limit?

No. Google will not count shared files toward your storage limit. Moving the shared file to “My Drive” will also not affect your storage.

How safe is Google Drive? Is it encrypted?

With Google, your data is extremely safe. Google uses 256-bit encryption for transferring, accessing, and downloading files on your Google Drive. Your data is encrypted by Google’s security measures and access to your files is dependent on the strength of your password naturally

Google has a two-step verification to keep people from accessing your Google account on unapproved devices.

How do you share files on Google Drive?

Google Drive makes sharing files quick and simple. It also allows real-time collaboration with multiple people to edit the same file.

To share a file, open the document and click the “Share” button. A pop-up window will appear and you can either manually enter the name or groups where you want to share the file or you can copy the link.

When sharing files from your Google Drive using a link, you can allow anyone who has the link to view it, edit it or comment on it.

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Can I share files with anyone who doesn’t have a Google Drive account?

Yes! When sharing a file using a link, simply copy the link and make sure that it says “Anyone with this link can view”.

Can I switch between multiple Google Drive accounts?

Yes, you can switch between multiple accounts when you’re using your Google Drive. To switch to another account, simply click your profile icon on the right-hand corner of the screen. Then, choose which account you want to switch to.

What is the difference between Google Keep and Google Drive?

If you want to keep track of notes, lists, voice recordings, and reminders, then you should use Google Keep. On the other hand, Google Drive is where you can store files and edit documents.

Is it possible to install Google Drive on your computer?

Yes, you can download Google Drive on your PC or Mac. Having Google Drive on your computer gives you easy access to your files. It will also be more convenient for you to edit documents. Once you save your document, it will automatically sync on all your devices.

What happens if I use up my allocated storage space? Is it possible to buy more storage?

If you reached the maximum storage for your account type, you won’t be able to store any files, documents, or photos. You will also have an issue in receiving emails with your Gmail account.

If you need more storage, you can upgrade your Google account. If you have a free account, simply click Buy Storage” on the left side of your Google Drive account. The choose which plan suits you best.

Should you use folders or just perform Google search on unstructured documents?

Using folders is a much better option for keeping things organized. However, Google search within Drive is robust.

Can I create files from templates in Google Drive?

Yes. Steegle has a useful create from template feature.

Can Google Drive be used as a web-based document management system?

No. Try using Google Sites. The closest you can get using Google Drive is using shared folders.