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Which Department Should Own the Intranet? 

Are you still wondering who should be entirely responsible for your intranet? Let's find out in this article!

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Now, the question still remains, who owns and manages your company’s intranet? Is it your internal communication team or the HR department? Perhaps, multiple departments can manage your intranet, right?

Should it be managed by the IT department?

Steegle Springbaord, for example, only needs the IT department during its implementation. This allows IT to spend time helping users find the information they want and doing self-service on their pages of the Intranet.

Since intranets are a people solution, shouldn’t it be handled by the HR department?

Or should it be the Internal Communications Department?

Large organisations have a dedicated internal communications department and they are most likely the best candidate for owning the company intranet. Although they won’t be the sole owner, they have more access to the intranet than the other teams or departments. 

The internal communications department is responsible for managing content and communications on your intranet.  

But, who really owns your intranet?

Why is Intranet Ownership Important?

Managing an intranet is complicated. When you don’t have a clear ownership structure, it can put your intranet at stake and could mean:

It could also lead to loss of investment and long-term strategic direction. Since there is no overall ownership, nobody ensures that the intranet evolves to meet the needs of its users or your intranet will not evolve into a modern workspace that motivates employees.

Best Approach to Intranet Ownership

By doing this, the question about who really owns the intranet is less about “IT department vs HR department”. Rather, it should be about the different departments working together to produce a functional and effective intranet.

So… how do you create a Google Sites intranet? 

Great question! Steegle is a Google Cloud Partner and has been using Google Sites since 2008. We have developed intranets for large and small organisations with a friendly team using built-in powerful robust and scalable Google Technology as well as our own specially adapted software widgets to make the intranet fly - become a hub of activity where people will want to come back to for years to come.

We can get basic sites customised exactly to your brand and house style within 5-days. You can use our templates for page structures that make sense (being based on the Nielsen Norman ideals of an effective Intranet) as a starting point for your organisation without the need for complex wireframes or project planning. We’ll also be by your side as you start the big task of populating the system and setting it up to fit your company’s culture, and you can get user feedback on your draft site to quickly adapt and change it to meet their needs. 

Step one is to get in touch with us so that we can give you a walkthrough of our system. Book a demo to kickstart the process!

Article by Maria Gabrielle

Looking for a customized intranet solution for your organization?

Since 2008, we here at  have been delivering intranet development solutions and ongoing support and maintenance for organizations including hospitals and medical institutions. As a certified Google Cloud Partner, we specialize in Google Workspace- based solutions.  Give us a call at US ✆  +1 (302) 672 3007     UK ✆  +44 (207) 871 502 or contact us today to view a demo of our intranet solutions, and see how it can help increase employee productivity and save time and money.  Click below to learn more about the Steegle.One Intranet solution.

Sales Hotlines

US ✆  +1 (302) 672 3007
UK ✆  +44 (207) 871 5021

Google Cloud Partner