Discover the

Benefits of a Suggestion Box in the Workplace

Find out the reasons why you should consider having a suggestion box.

Sales Hotlines

US ✆ +1 (302) 672 3007
UK ✆ +44 (207) 871 5021

Google Cloud Partner


It’s so easy to give feedback to your employees, but how do you ask your employees for feedback on your organization or business?

The easiest way to do this is by giving employees the freedom to submit comments, complaints, and suggestions anonymously through a suggestion box.

In the past, companies used a physical suggestion box where employees can drop their ideas on. With recent technologies, most companies stay away from this traditional method.

Nowadays, a virtual suggestion box has been for used for a while to get feedback from employees.

Why You Should Have a Virtual Suggestion Box

Well-constructed feedback or suggestion from employees can improve your business.

For example, one employee of British Airways suggested that airplane toiled pipes need to be descaled to make them lighter. This suggestion saved the company over $7-700,000 in fuel costs in a year.

There are lots of reasons why your company should invest in a virtual suggestion box.

  • Boosts employee morale - the concerns of your employees are addressed

  • Benefits quiet employees - not all employees are comfortable sharing their feedback in front of other people. A suggestion box is a great way for introverted employees to share their concerns or suggestions

  • Boosts employee engagement - it allows employees to engage more

  • Improves communication - improves the communication between the employees and management

  • Fast delivery - unlike traditional suggestion boxes, a virtual one processes suggestions quickly and in real time.


There's no doubt that suggestion boxes are beneficial to the company and its employees. However, if you want to implement it, you should be aware of the potential drawbacks that come with it. You should consider the following:

  • Time-consuming - reading through all the suggestions takes up too much time, especially if you have a large organization

  • Lack of employee participation - not all employees will use it

  • Negative feedback - be prepared to hear negative feedback or complains

  • Loss of ownership - not giving credit to your employees’ suggestions

  • Some won’t take it seriously - since employees can remain anonymous, some will just play around

  • No action taken - if you don’t take action on your employees’ suggestions and concerns, putting up a suggestion box is useless

How to Implement a Virtual Suggestion Box

  1. Plan Ahead

What do you want to achieve after implementing a suggestion box? Here are some tips on creating a concrete plan:

  • Involve other departments

  • Gather resources needed

  • Determine if you’re putting up a physical or virtual suggestion box

  • Decide on how you will introduce it to your employees

  1. Inform the Management

Once you already have a concrete plan, inform the HR and management team of your plan and tell them how and why it will positively impact the workplace.

3. Create Guidelines

The suggestion box will only be effective if you have guidelines for managing it. Here are some things to ponder:

  • Who or which department will be assigned to review and approve suggestions

  • How often will the suggestions be reviewed

  • Steps or action plan on implementing approved suggestions

4. Put it on Your Intranet

The easiest way to implement a suggestion box is by putting it on your intranet. Virtual suggestion boxes are more effective than physical boxes because it is more accessible and confidential.

5. Promote Suggestion Box

Once your suggestion box is up and running, announce it to your employees. To encourage them to support the project, tell them why their opinions or suggestions are important for the company and their well-being. You can also discuss the guidelines in using the suggestion box.

6. Show Appreciation

Lastly, don’t forget to give credit whenever your employees have great ideas to improve the company. By doing this, it encourages them to use the suggestion box. You can also provide some tips to your employees on how to have more useful and affection suggestions.

Tips for an Effective Suggestion Box

  • Allow anonymous suggestions or comments

  • Tailor suggestion form to make reviewing of feedback faster and easier

  • Let your employees know the review schedule

  • Give incentives for great and useful suggestions

Article by Maria Gabrielle

Looking for a customized intranet solution for your organization?

Since 2008, we here at have been delivering intranet development solutions and ongoing support and maintenance for organizations including hospitals and medical institutions. As a certified Google Cloud Partner, we specialize in Google Workspace- based solutions. Give us a call at US ✆ +1 (302) 672 3007 UK ✆ +44 (207) 871 502 or contact us today to view a demo of our intranet solutions, and see how it can help increase employee productivity and save time and money. Click below to learn more about the Springboard Intranet solution.

Sales Hotlines

US ✆ +1 (302) 672 3007
UK ✆ +44 (207) 871 5021

Google Cloud Partner