15 Essential Types of Content Your Intranet Should Have
Want to make your intranet more valuable? Consider these types of content!
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A valuable intranet may include essential elements such as news, employee directory, communities, or search capabilities. Moreover, an intranet should also have quality content to help employees carry out everyday tasks. Some companies use their intranet to share important information and company news with employees.
In comparison, others use it to increase internal interaction and encourage employees to engage in forums or groups to promote stronger relationships among colleagues.
No matter your goal, your intranet content should be aligned with your company’s objectives. In this article, we will discuss with you the essential types of content your intranet should have. These types of content contribute to your intranet’s success, drive efficiency, and improve employee intranet adaption.
15 Types of Content for Your Intranet
- Guide in using the intranet
When launching your intranet, don’t forget to publish a guide on using the intranet. Even though modern intranets are intuitive and easy to use, some employees who have little knowledge of technology might need a hand. FAQs, knowledge bases, instructional videos, or detailed instructions are helpful to users.
Steegle.One intranet includes how-tos when navigating the intranet like adding news, how to use search options, how to search people, and others.
2. Company official documents, policies, and forms
When you don’t have a designated location to store important company documents, it would be time-consuming for your employees to find a particular form or file. There’s also no guarantee that they will use the updated version of the document.
Creating a designated location where updated documents, policies, and forms will prevent employees from using the outdated version.
3. Company goals and strategies
Ensure to have an area or page on the intranet where company strategy is available. The content should include any sub-strategies for different lines of business.
Presentation slide decks, and other useful assets. Don’t forget to keep this information updated.
4. Product and services
The products and services you offer should be on your intranet. This is crucial for sales staff or frontline employees who offers your products and services to clients.
Moreover, it gives other employees an idea about what the company does externally. It also supports better customer service.
5. Employee spotlight
Having an employee spotlight page on your intranet boosts employee morale.
It also helps bring employees together and recognize the accomplishments of their colleagues.
Recognizing your employees’ accomplishments and contributions helps them strive for the better and keeps them motivated.
In the Steegle Steegle.One Intranet, we have a designated page for Employee Spotlight of the month where we highlight their achievements.
About Steegle.One Intranet For Google Workspace
At Steegle, we believe that an effective intranet can greatly enhance communication, collaboration, and productivity in the workplace. As experts in the industry, we understand the significant impact of having a centralized platform that captures an organization's knowledge, culture, and information.
That's why we created Steegle.One - a user-friendly platform designed with simplicity and automation in mind, which makes it easy for both new and experienced employees to access the data, news, and information they need.
In today's hybrid work environments, it's critical to have an up-to-date intranet that remains relevant to staff. With Steegle.One, you can take advantage of features like 100% Google workspace integration like automated staff profiles that are generated and removed whenever a new user joins or leaves. You can implement and maintain an intranet with ease, empowering your employees to be more productive, efficient, and effective in their work.
Dr. Peter Chadha
Head of Intranet Employee Experience Products at Steegle
6. Information about other locations
If your organization has multiple locations, putting relevant details about the location will be helpful.
You can add photos of the office too.
Here are some examples you can include:
How to get there
Local restaurants and hotels
7. Task and process information
Some intranets have a section where information about how tasks and processes are carried out. This helps employees save time in finding the information they need when completing simple and complex tasks. Creating tasks pages is time-consuming but it can benefit both the organization and the employees.
8. Corporate social responsibility and values
This specific content helps increase engagement, drive culture, and gives employees a sense of belonging and purpose. Showing how your organization helps the community is important in retaining and attracting talent.
9. HR information
How do employees benefit from an intranet?
One way is to give them access to important HR information including benefits, pay, vacation leaves, or individual training. This content is essential because it saves time for HR executives because employees will have access to all information they need.
10. Key Training
Let’s face it, most intranet content is seldom used. One way to boost engagement is to provide crucial content such as educational or training materials.
This refers to the use of an organization's internal network to provide employees with learning opportunities and resources to enhance their skills and knowledge.
This can include access to e-learning modules, virtual training sessions, webinars, and other training materials that can be accessed through the company's intranet portal. Intranet-based training can be an effective way to deliver consistent training content to employees across different locations and departments, while also allowing for tracking and reporting of employee progress and completion.
Quicklinks are typically shortcuts or links to frequently visited websites, pages, or resources within a website Internal communication platforms should include quick links to increase intranet adaption and employee engagement.
They can be placed in a prominent location on a webpage, such as a menu bar, sidebar, or footer, for easy access. Quicklinks can help users navigate a website more efficiently and quickly find the information they need.
They can also be used to highlight important or popular content, such as news articles or featured products.
If you have important information to share, add a quick link on the homepage of your intranet so users can easily spot it.
12. Timely updates or information
The company intranet is used to keep employees informed about fresh and engaging content.
Providing timely updates gives employees access to important information.
Additionally, users are given remote access to relevant files or documents that are in one place.
In Steegle Steegle.One Intranet, all important documents or information can be accessed by employees in one place.
See News Mosaic part of Steegle.One
13. Employee feedback loops
An engaging intranet allows employees to voice out their concerns, ask questions, or share their thoughts regarding issues or changes they would like to address with their management or employer.
This feature drives a sense of inclusion and belonging, which in return, improves employee retention.
One way to get feedback from employees is by conducting surveys. In Steegle Steegle.One Intranet, employers can conduct surveys to get feedback.
Check out Intranet Surveys: Getting Feedback From Your Employees for more information.
14. Community-building fun and facts
An intranet can provide a valuable opportunity for employees to build communities and foster a sense of belonging in the workplace. By promoting a fun and interactive environment, employees are more likely to feel connected, motivated, and productive.
At Steegle, we believe that an inclusive workplace is essential for success, which is why our Steegle.One Intranet platform is designed to promote diversity and inclusion. Our platform features affinity groups, sometimes called employee resource groups (ERGs), such as LGBTQ+, women in the workplace, and young professionals. These groups provide a space for employees with shared interests or backgrounds to connect, share ideas, and support each other.
If you're interested in learning more about the benefits of affinity groups in the workplace, we invite you to read our article on the topic - Benefits of Affinity Groups at Work .
15. Customer wins
Sharing recent customer wins on an intranet can be a great way to boost morale and motivate employees.
By providing details about the process, competitive wins, and brand recognition, employees can feel inspired to aim higher and generate a sense of pride in the company's accomplishments.
It can also foster a positive work environment where employees feel connected and motivated to do their best work.
So… how do you create a Google Sites intranet?
Great question! Steegle is a Google Cloud Partner and has been using Google Sites since 2008. We have developed intranets for large and small organisations with a friendly team using built-in powerful robust and scalable Google Technology as well as our own specially adapted software widgets to make the intranet fly - become a hub of activity where people will want to come back to for years to come.
We can get basic sites customised exactly to your brand and house style within 5-days. You can use our templates for page structures that make sense (being based on the Nielsen Norman ideals of an effective Intranet) as a starting point for your organisation without the need for complex wireframes or project planning. We’ll also be by your side as you start the big task of populating the system and setting it up to fit your company’s culture, and you can get user feedback on your draft site to quickly adapt and change it to meet their needs.
Article by Maria Gabrielle