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15 Essential Types of Content Your Intranet Should Have

Want to make your intranet more valuable? Consider these types of content!

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Overview

  • A valuable intranet may include essential elements such as news, employee directory, communities, or search capabilities. Moreover, an intranet should also have quality content to help employees carry out everyday tasks. Some companies use their intranet to share important information and company news with employees.

  • In comparison, others use it to increase internal interaction and encourage employees to engage in forums or groups to promote stronger relationships among colleagues.

  • No matter your goal, your intranet content should be aligned with your company’s objectives. In this article, we will discuss with you the essential types of content your intranet should have. These types of content contribute to your intranet’s success, drive efficiency, and improve employee intranet adaption.

15 Types of Content for Your Intranet

  1. Guide in using the intranet

  • When launching your intranet, don’t forget to publish a guide on using the intranet. Even though modern intranets are intuitive and easy to use, some employees who have little knowledge of technology might need a hand. FAQs, knowledge base, instructional videos, or detailed instructions are helpful to users.

  • Steegle Springboard Intranet includes how-tos when navigating the intranet like adding news, how to use search options, how to search people and others.

2. Company official documents, policies, and forms

  • When you don’t have a designated location to store important company documents, it would be time-consuming for your employees to find a particular form or file. There’s also no guarantee that they will use the updated version of the document.

  • Creating a designated location where updated documents, policies, and forms will prevent employees from using the outdated version.

3. Company goals and strategies

Ensure to have an area or page on the intranet where company strategy is available. The content should include any sub-strategies for different lines of business. Presentation slide decks, and other useful assets. Don’t forget to keep this information updated.

4. Product and services

The products and services you offer should be on your intranet. This is crucial for sales staff or frontline employees who offers your products and services to clients. Moreover, it gives other employees an idea about what the company does externally. It also supports better customer service.

5. Employee spotlight

  • Having an employee spotlight page on your intranet boosts employee morale. It also helps bring employees together and recognize the accomplishments of their colleagues. Recognizing your employees’ accomplishments and contributions helps them strive for the better and keep them motivated.

  • In Steegle Springboard Intranet, we have a designated page for Employee Spotlight of the month where we highlight their achievements.

6. Information about other locations

If your organization has multiple locations, putting relevant details about the location will be helpful. You can add photos of the office too.


Here are some examples you can include:

  • Maps

  • Facilities

  • How to get there

  • Local restaurants and hotels

7. Task and process information

Some intranets have a section where information about how tasks and processes are carried out. This helps employees save time in finding the information they need when completing simple and complex tasks. Creating tasks pages is time-consuming but it can benefit both the organization and the employees.

8. Corporate social responsibility and values

This specific content helps increase engagement, drive culture, and gives employees a sense of belonging and purpose. Showing how your organization helps the community is important in retaining and attracting talent.

9. HR information

How do employees benefit from an intranet?

  • One way is to give them access to important HR information including benefits, pay, vacation leaves, or individual training. This content is essential because it saves time for HR executives because employees will have access to all information they need.

10. Quick Links

Internal communication platforms should include quick links to increase intranet adaption and employee engagement. If you have important information to share, add a quick link on the homepage of your intranet so users can easily spot it.

11. Timely updates or information

  • The company intranet is used to keep employees informed about fresh and engaging content. Providing timely updates gives employees access to important information.

  • Additionally, users are given remote access to relevant files or documents that are in one place.

  • In Steegle Springboard Intranet, all important documents or information can be accessed by employees in one place.

12. Key Training

  • Let’s face it, most intranet content is seldom used. One way to boost engagement is to provide crucial content such as educational or training materials.

  • Make sure to highlight it frequently and showcase it for an extended period of time to get more engagement on that specific content.

13. Employee feedback loops

  • An engaging intranet allows employees to voice out their concerns, ask questions, or share their thoughts regarding issues or changes they would like to address with their management or employer.

  • This feature drives a sense of inclusion and belonging, which in return, improves employee retention.

  • One way to get feedback from employees is by conducting surveys. In Steegle Springboard Intranet, employers can conduct surveys to get feedback.

14. Customer wins

Sharing recent customer wins in your intranet uplifts everyone in the organization. Details about the process, competitive wins, and brand-name recognition inspire employees to aim higher and generate pride.

15. Community-building fun and facts

  • An intranet is an opportunity for your employees to build communities or groups to give them a sense of belonging. A fun and interactive workplace make employees feel more connected, motivated, and productive. You can hold pet photo contests, corporate challenges, or playoff pools to keep the workplace fun and interactive.

  • Steegle Sprinboard Intranet promotes diversity and inclusion by building affinity groups such as LGBTQ+, women in the workplace, and young professionals. To know more about the benefits of affinity groups in the workplace, you can read our article here.

So… how do you create a Google Sites intranet?

Great question! Steegle is a Google Cloud Partner and has been using Google Sites since 2008. We have developed intranets for large and small organisations with a friendly team using built-in powerful robust and scalable Google Technology as well as our own specially adapted software widgets to make the intranet fly - become a hub of activity where people will want to come back to for years to come.

We can get basic sites customised exactly to your brand and house style within 5-days. You can use our templates for page structures that make sense (being based on the Nielsen Norman ideals of an effective Intranet) as a starting point for your organisation without the need for complex wireframes or project planning. We’ll also be by your side as you start the big task of populating the system and setting it up to fit your company’s culture, and you can get user feedback on your draft site to quickly adapt and change it to meet their needs.

Step one is to get in touch with us so that we can give you a walkthrough of our system. Book a demo to kickstart the process!

Article by Maria Gabrielle

Looking for a customized intranet solution for your organization?

Since 2008, we here at Steegle.com have been delivering intranet development solutions and ongoing support and maintenance for organizations including hospitals and medical institutions. As a certified Google Cloud Partner, we specialize in Google Workspace- based solutions. Give us a call at US ✆ +1 (302) 672 3007 UK ✆ +44 (207) 871 502 or contact us today to view a demo of our intranet solutions, and see how it can help increase employee productivity and save time and money. Click below to learn more about the Springboard Intranet solution.

Sales Hotlines

US ✆ +1 (302) 672 3007
UK ✆ +44 (207) 871 5021

Google Cloud Partner